Shipping & Returns

Cut It Out is proud to provide their specialist range of Kitchen Appliances and Uniforms at a flat rate charge, consistent across our entire range.

We use Australia  Post s as our shipping carrier.
We generally process orders within 24 hours of receiving them, and all orders are dispatched as soon as possible.  Delivery generally takes between 2-5 days, depending on location.  Not all items are held instore and will come directly from the Australian Agent. 

Occasionally items will be out of stock.  If this item this is the case will will let you know an approximate date for your delivery. 

Shipping of all goods for returns is the responsibility of the client, as per below Returns Policy.

Alternatively you can opt to pick up your purchase in store, which will remove the shipping charge from your order.


Returns:

Damaged Goods: If you have received your Cut It Out purchase in a broken or damaged condition, we will gladly replace the product as soon as possible. Unfortunately this is part and parcel of buying goods online, but rest assured Cut It Out is here to help get you your fully operational product as soon as possible.
Simply call (08) 9321 9539 or email admin@cutitout.com.au with your online receipt attached and one of our friendly sales representatives will contact you shortly to discuss your application.

Warranty Claim: Cut It Out stands by its products and the brands it represents. If you have a Warranty Claim with a product bought from Cut It Out we will go out of our way to ensure your claim is processed as quickly as possible.
To allow us to assist you, please ensure you have the product and all associated documentation readily available - then phone us on (08) 9321 9539 or email admin@cutitout.com.au and we will gladly assist with the whole warranty claim process.



Unused or unwanted: If you've bought a product that isn't what you were hoping for, the Cut It Out will be glad to take it back. Simply provide us with all the relevant documentation and the product in it's original packaging with all stickers/labels/tags attached and we will gladly give you store credit towards the product you REALLY wanted.


Cut It Out is committed to providing you with an excellent shopping experience, every time. If there's anything we need to know to help increase the quality or our service, please tell us. We value your thoughts and comments highly.